Last updated: May 16, 2025
1. Introduction
Ease My Prep is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard the personal information you provide when you use our services, including our website and mobile app (collectively, the Service).
2. Information We Collect
- Account Information: Name, email address, phone number, profile picture.
- Usage Data: Pages or screens viewed, time spent on features, test and quiz performance.
- Device & Technical Data: Device model, operating system version, IP address, app version, and crash logs.
- Communications: Feedback, support requests, and survey responses you submit.
3. How We Use Your Information
We use your data solely to:
- Provide and improve our Service (e.g., personalize content, troubleshoot issues).
- Send you relevant course recommendations and educational offers tailored to your UPSC preparation journey.
- Communicate with you about your account, updates, and support inquiries.
- Analyze usage so we can optimize features and performance.
4. Data Sharing & Disclosure
We do not sell, rent, or share your personal information with third parties for any purposes other than:
- Service Providers: Trusted vendors who help us operate the Service (e.g., hosting, analytics, email delivery). They are bound by confidentiality and may use your data only to provide the specified services.
- Legal Compliance: When required by law, or to respond to lawful requests by public authorities.
5. Cookies & Similar Technologies
We may use cookies and similar tracking technologies to collect usage data and improve your experience. You can disable cookies in your browser settings, but some features of the Service may not function properly.
6. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the Service. If you delete your account or request erasure, we will remove or anonymize your data within 30 days, unless retention is required by law.
7. Security Measures
We implement industry-standard security measures (encryption in transit and at rest, secure data centers, access controls) to protect your information. However, no system is 100% secure—use caution when sharing sensitive data.
8. Your Choices & Rights
- Access & Correction: You can view or update your profile information at any time via the app settings.
- Opt-out: You may unsubscribe from promotional emails or disable push notifications in your account settings.
- Deletion: If you wish to delete your account and personal data, please contact us (see Section 10).
9. Children’s Privacy
Our Service is intended for users aged 16 and older. We do not knowingly collect or solicit personal information from anyone under 16. If you believe we have inadvertently collected data from a minor, please contact us to have it removed.
10. Contact Us
For questions or concerns about this Privacy Policy or your data, please email us at:
✉ easemyprep4upsc@gmail.com
To request to delete your data click here
By using Ease My Prep, you agree to the terms of this Privacy Policy. We may update this policy from time to time; we’ll notify you of any material changes via email or in-app notice.