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Science & TechPIB10 July 2026

Department of Posts and TRAI Join Hands to Conduct India's Largest Village-Level Telecom Network Performance Survey

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๐Ÿ“Œ Summary:

  • Department of Posts (DoP) and TRAI signed an MoU in New Delhi for a nationwide app-based survey of mobile network performance of TSPs โ€” Airtel, Jio, Vodafone Idea and BSNL โ€” across 5.68 lakh+ villages

  • Survey to be conducted by Gramin Dak Sevaks (GDSs) during routine delivery rounds using a TRAI-developed Android app, leveraging DoP's network of 1.40 lakh+ rural Branch Post Offices

  • Will generate field-level data to identify rural connectivity gaps, improve telecom infrastructure and support evidence-based policy and regulatory decisions

  • Division of roles: DoP conducts field operations; TRAI provides the app, technical support, training and centralized monitoring; partnership duration one year

  • Positioned as a Digital India initiative to bridge the rural digital divide and improve quality of service

๐ŸŽฏ UPSC Relevance: GS2 Governance โ€” innovative inter-agency collaboration for citizen-centric service delivery and evidence-based policymaking; GS3 rural digital infrastructure

๐Ÿ“ Prelims Facts:

  • Survey covers 5.68 lakh+ villages across all States/UTs โ€” India's largest village-level telecom survey

  • India has 1.40 lakh+ rural Branch Post Offices; data collected by Gramin Dak Sevaks

  • MoU partners: Department of Posts (Ministry of Communications) and TRAI

๐Ÿ”‘ Key Term: Gramin Dak Sevak (GDS) โ€” rural postal workforce of India Post manning Branch Post Offices, here doubling as field data collectors

TRAIIndia Postrural connectivityDigital Indiatelecom survey

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